Description
Compliance Officer
- Location: Wembley (Hybrid – 2 days office / 3 days home)
- Pay: Temp equivalent of £40,000 per annum
- Contract: Ongoing Temporary Contract
An excellent opportunity has arisen for a Compliance Officer to join a leading G15 housing organisation with a strong social purpose and a commitment to delivering safe, high-quality homes.
This organisation manages a large and diverse housing portfolio and is recognised for its focus on customer wellbeing, community investment, and maintaining high compliance standards across its properties.
The Role
Reporting into the Gas Contracts Manager, this role supports the delivery of statutory compliance programmes, ensuring all servicing activities meet legislative requirements and internal KPIs.
The position plays a key role in maintaining accurate compliance data, coordinating access with residents, and ensuring contractors deliver services in line with expectations.
Key Responsibilities
- Manage and maintain compliance data, ensuring accuracy across systems
- Conduct audits and resolve data discrepancies
- Monitor contractor performance against compliance KPIs
- Coordinate access to properties, liaising with residents and stakeholders
- Support escalation processes, including legal action where required
- Carry out quality assurance checks on compliance certification
- Produce reports and provide performance insights
- Maintain asset registers and support programme planning
- Work closely with internal teams and external contractors
About You
- Strong administrative and organisational skills
- Excellent attention to detail and data accuracy
- Confident written and verbal communication skills
- Ability to manage competing priorities and meet deadlines
- Customer-focused with a proactive approach
Desirable:
- Experience within social housing
- Experience supporting compliance or servicing programmes
What’s on Offer
- Opportunity to join a well-established G15 housing provider
- Hybrid working (2 days office / 3 days home)
- Long-term, ongoing temporary contract
- Valuable experience within a high-performing compliance team