
Liquid RS
Description
We’re looking for a Housing Officer to join our client’s team. This role is based in East London.
This role is focused on ensuring excellent housing management, improving resident satisfaction, and maintaining high standards across properties and estates.
Key Details:
- Temporary role for two months
- Full-time, 35 hours per week
- Rates: £20.43 ph PAYE / £26.85 ph Umbrella
Your Role:
- Provide high-quality housing management services, proactively engaging with residents.
- Ensure properties and estates are well-maintained by overseeing repairs, cleaning, and grounds maintenance.
- Act as a key point of contact for residents, addressing concerns and resolving issues efficiently.
- Conduct estate inspections and work with internal teams and external contractors to maintain high living standards.
- Manage service charges, ensuring budgets are transparent and well-communicated to residents.
- Handle resident complaints, anti-social behaviour cases, and safeguarding concerns in line with policies and procedures.
- Support community engagement by organising resident forums and events.
What We’re Looking For:
- Experience in customer service, housing management, or a similar role.
- Strong communication, problem-solving, and relationship-building skills.
- Ability to manage multiple priorities and work collaboratively with internal and external stakeholders.
- A proactive and resident-focused mindset, ensuring a great customer experience.
- Strong IT skills, including proficiency in Microsoft Office and housing management systems.
Why Apply?
- Work with a leading housing provider in an engaging and impactful role.
- Develop and enhance your skills in housing management and resident engagement.
- Contribute to improving the living standards and experiences of social housing residents.
Take the next step in your career! Submit your CV today and be part of a team committed to excellent housing services. Apply now!