Description
Our client has been delivering quality homes and community services for nearly 25 years, with over 11,000 properties under management across Southwest London. Their mission is simple: to provide excellent service and a workplace where people feel valued and supported.
With continued growth and a strong commitment to their communities, we’re now looking for a permanent Resource Scheduler to join their friendly, high-performing Repairs Team.
Your Role at a Glance As a Resource Scheduler, you’ll play a key role in the smooth delivery of essential repair and maintenance services to thousands of residents:
- Coordinate, schedule and allocate jobs to operatives and subcontractors (emergency, urgent & routine)
- Ensure appointments are met and SLA targets are hit
- Keep calendars, job records, and completion data up to date and accurate
- Support field operatives by managing job updates, reassignments and urgent issues
- Work cross-functionally with internal teams to resolve any problems quickly
- Use performance data to identify improvements and drive efficiency
What You’ll Bring
- Excellent organisational and admin skills – with a strong grip on Excel, Word, and scheduling tools
- Clear and confident communicator with a problem-solving mindset
- Able to remain calm under pressure and adapt when plans change
- A passion for delivering great customer service – ideally within housing or maintenance
- A team player who’s proactive, dependable, and always looking for better ways to work
- Bonus points if you’ve worked with scheduling or repairs in a housing setting
This is a fantastic opportunity to step into a long-term role with real purpose. You’ll be part of a values-led organisation that cares about its people and the communities it serves – offering genuine career development, a collaborative culture, and the chance to make a difference every day.
Ready to step into a role where your organisation skills make lives better? Apply now and be part of something meaningful.