Description
We’re looking for two passionate and proactive Specialist Housing Officers (Sheltered Housing) to join a forward-thinking local authority known for its community focus and commitment to providing high-quality housing services for older and vulnerable residents.
As part of the Sheltered Housing team, you’ll deliver a first-class tenancy and estate management service - ensuring residents feel safe, supported, and proud of where they live. You’ll play a key role in improving quality of life, coordinating with care providers, and making sure schemes are well maintained and welcoming.
Key Details:
Location: On-site based in and around Hammersmith, London
Contract: Initial 3-month contract with strong potential to extend
Rates: £22.18 per hour PAYE or £28.21 per hour Umbrella (small flex for the right candidate)
The successful candidate will either already hold an enhanced DBS / on the update service or be in a position to successfully pass an enhanced DBS.
What you’ll be doing:
- Delivering enhanced housing management support to older and vulnerable tenants.
- Carrying out regular inspections of sheltered schemes to ensure safety and cleanliness.
- Coordinating repairs, maintenance, and handy person services for residents.
- Managing tenancy sign-ups, changes, and terminations.
- Promoting social activities and community engagement within the schemes.
- Identifying and addressing tenancy issues such as ASB, arrears, and safeguarding concerns.
- Building strong relationships with residents, partners, and support agencies.
What we’re looking for:
- Previous experience working with vulnerable adults or older people in a housing, care, or community setting.
- Strong understanding of housing management and safeguarding principles.
- Excellent communication and organisational skills, with a caring and professional approach.
- Ability to work both independently and as part of a supportive team.
- Confidence using IT systems to manage records and tenancy information.
If you’re passionate about improving lives, have a background in housing or support services, and are ready to make an impact, we’d love to hear from you.