Vacancy Description
£19.00 Per Hour • Full-Time •
Our client, a distinguished not-for-profit housing provider, has a vast array of career opportunities for both established professionals and those just beginning their career journey. Regardless of the role, delivering exceptional customer service is paramount for our client. From providing customer-facing services across every London borough to fulfilling crucial support roles based at one of their two offices, they advocate for the needs of residents in all their endeavours.
This organisation is undergoing a significant restructure and experiencing growth – with more than 60,000 existing homes and 10,000 more in the pipeline. This dynamic period offers unique opportunities for professional development and career advancement, making it an ideal time to become part of a dedicated team.
We are currently recruiting for X11 Housing Administrative Assistants on a temporary basis in West London & North London – paying £14.18 ph PAYE / £18.64 ph Umbrella. Some of these roles are hybrid working however majority are full time in the office.
Role responsibilities
Our Property Managers and Housing Officers are the main point of contact for the residents on their patch of properties. This means that their roles are varied with no two days being the same, and our Housing Admin Assistants will be there to support them in their roles by assisting them with tasks such as:
* Resident callbacks
* Administration tasks
* Low-level rent and service charge arrears
* Service charge billing
* Fire risk actions
* Repairs