Vacancy Description

£25.00 Per Hour Permanent

We are recruiting for an excellent temporary to permanent opportunity as my clients Housing Officer based in London. This role is hybrid working and is paying £19.38 PAYE / £25.47 Umbrella.

Responsibilities:

* Reviewing rent accounts
* Undertaking ASB interviews and agreeing action plans
* Taking back empty properties, advertising and re letting
* Mould and damp inspections
* Visits to residents’ homes
* Working in collaboration with other departments to resolve issues for residents
* Liaising with external stakeholders on specific cases e.g. Councils, MP’s, Social Services etc.
* Estate inspections
* Managing repairs
* Setting up resident accounts
* Supporting colleagues

Experience Required:

Prior housing/property management experience and can provide examples with working in several of the areas listed below:

* Customer care
* Tenancies
* Rents
* Repairs
* Lettings and Transfers
* ASB
* Complaint process
* Safeguarding
* Mould and damp cases
* Welfare benefit advice or referrals
* Property inspections
* Must show a passion for customer care and service.

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