Vacancy Description

£20.00 Per Hour Temporary

We have a new live vacancy for a home based Recovery Officer (Council tax and Business rates) to work for a council based just outside of London on a temporary basis until Jan 2025 initially with potential to be extended paying £16.49 ph PAYE £20.43 ph Umbrella rate.

The successful candidate will be subject to a Standard DBS check.

The City Council is committed to delivering excellent public service. In order to achieve this, we need to collect Council Tax, Business Rates and Housing Benefit overpayments to pay for the delivery of our services. We are looking for people who are hardworking, flexible, with great customer service and negotiation skills to join our vibrant and successful team.

The job will involve collecting monies owed, court attendance, payment plan negotiations, referring suitable debtors to Advice Centres, taking recovery action where a plan cannot be agreed and identifying suitable cases for legal enforcement or write-off.

Role Purpose

* Responsible for collecting money due for Council Tax, Business Rates
* Negotiate repayment plans or take recovery action where a plan cannot be agreed
* Identify suitable cases for legal enforcement, referral to Advice Centres and write-off

Role responsibilities and main duties

To collect money due in respect of Council Tax, Business Rates.

Main duties include:

* processing incoming data in accordance with legislation and Council Policies to ensure the collection of Council Tax, Business Rates is made correctly
* interrogating and cross referencing on all data base systems that are available to verify liability and assist in the collection of monies due
* following the recovery procedures to decide the best action to take to collect the money due
* initiating contact and follow up with customers who have fallen behind with payments
* obtaining up to date financial information to maximise customer income and negotiate repayment plans
* maximising take up of benefits, discounts, exemptions and reliefs for those entitled to them
* maximising take up of benefits, discounts, exemptions and reliefs for those entitled to them

For the full JD, please apply today

Apply for This Vacancy

    Other Jobs You May Like

    QA Manager Health, Safety & Fire

    55000 • Full Time • 7 Hours Ago

    Apply Now

    Health, Safety & Fire Consultant – Remote working

    55000 • Full Time • 7 Hours Ago

    Apply Now

    Home Ownership Manager

    29 • Full Time • 7 Hours Ago

    Apply Now

    Private Sector Lettings Officer – Housing

    23 • Full Time • 7 Hours Ago

    Apply Now

    Temporary Accommodation Officer

    191 • Full Time • 7 Hours Ago

    Apply Now