Liquid RS
Description
Neighbourhood Response Officer
Contract: Temporary Role
Pay: £25.74 Umbrella
- We’re looking for an experienced Neighbourhood Response Officer to take ownership of a local patch and help create neighbourhoods where residents feel safe, supported, and proud to live.
This is a hands-on role combining estate management, tenancy enforcement, and community engagement. You’ll work closely with residents, internal teams, and external partners to resolve issues early, tackle anti-social behaviour, and support tenancy sustainment, while stepping in confidently when formal action is required.
What you’ll be doing- Managing a geographical patch and delivering neighbourhood plans
- Carrying out regular estate and fire safety inspections
- Working directly with residents, including those in breach of tenancy
- Tackling ASB through partnership working and enforcement where needed
- Supporting vulnerable residents and assessing tenancy sustainment needs
- Liaising with police, local authorities, and community organisations
- Conducting sign-ups, viewings, tenancy assignments, and property checks
- Attending court, providing witness statements, and supporting enforcement action
- Assisting with major incidents and tenant decants when required
What we’re looking for
- Experience working in housing management or neighbourhood services
- Confidence dealing face-to-face with residents in challenging situations
- A practical, solutions-focused approach
- Strong communication and relationship-building skills
- Ability to work independently across a patch while collaborating with teams
- Sound judgement and resilience in a fast-moving environment
Additional details
- Hybrid role combining home, office, and patch-based work
- Full driving licence and access to your own vehicle required
- Flexibility to work occasional evenings and weekends
If you’re an experienced housing professional who enjoys being visible, decisive, and community-focused, this role offers real variety, responsibility, and impact.