Description
We’re currently recruiting for a Repairs Delivery Team Co-ordinator on behalf of a large, well-respected London housing provider. They manage a significant portfolio of homes and are known for delivering safe, well-maintained properties and a customer-first approach to resident services.
This is an excellent opportunity for someone looking to join a forward-thinking organisation where your work will directly support the delivery of essential repairs and maintenance across their housing stock.
Rates: £20.83 per hour (PAYE) | £27.54 per hour (Umbrella)
Location: Hammersmith (Hybrid – 2–3 days WFH)
Contract: Ongoing Temporary Contract (4-month minimum)
The Role
As the Repairs Delivery Team Co-ordinator, you will provide key administrative and operational support within the busy Repairs Delivery team. You’ll help ensure contractors are performing well, repairs are completed on time, and residents receive a high-quality, responsive service.
Key Responsibilities
- Provide day-to-day administrative and project support to the Repairs Delivery team.
- Assist with budget monitoring, raising purchase orders and processing invoices.
- Maintain and update internal repairs and property management systems.
- Support monitoring of contractor performance and help ensure KPIs are met.
- Prepare reports, extract repairs data and provide performance insights.
- Assist Inspectors, Officers and Senior Managers in meeting repair and compliance targets.
- Attend contractor meetings, prepare agendas and write minutes.
- Identify potential issues in repairs delivery and escalate where required.
- Work collaboratively with internal departments to improve service quality.
What We’re Looking For
- Experience in repairs, property services, contract management or a similar coordinator role.
- Strong organisational and administrative skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Confident communicator with excellent written and verbal skills.
- Good IT skills, including MS Office and the ability to learn internal systems quickly.
- Customer-focused approach and a commitment to maintaining high service standards.
Why Apply?
- Join a respected housing provider making a real impact for residents.
- Hybrid working: 2–3 days from home each week.
- Supportive team, long-term ongoing contract and excellent exposure within housing/repairs.