Description
We are currently recruiting for an experienced Home Buy Officer (Leasehold) to join a large, forward-thinking local authority in West London on a temporary basis. This is a fantastic opportunity to work within a busy Home Ownership service, supporting residents through complex leasehold and Right to Buy transactions while helping maximise income and ensure statutory compliance.
About the Organisation
The organisation manages a substantial housing portfolio, including thousands of leasehold and tenanted homes, and is committed to delivering high-quality, resident-focused services. With a strong emphasis on inclusion, co-production, and continuous improvement, they encourage innovation and value expertise that enhances the customer experience while meeting legal and regulatory obligations
Key Responsibilities
- Ensure all Right to Buy applications are progressed within statutory timescales
- Administer sales processes including:? Lease extensions (formal and voluntary)?, alterations and additional space sales?, collective enfranchisement and freehold disposals
- Maximise revenue collection and identify income-generating opportunities
- Maintain up-to-date specialist knowledge of leasehold, RTB legislation, case law, and best practice
- Respond to leaseholder, tenant, solicitor, and stakeholder enquiries and complaints
- Draft reports and briefings for management on policy, legislation, and operational issues
- Work closely with legal and internal teams to mitigate risk and ensure compliance
- Embed co-production and improve customer experience through proactive engagement
- Support and deputise for the Home Buy Team Leader where required
About You
Essential:
- Experience interpreting legal documents and housing-related legislation
- Strong understanding of Right to Buy and leasehold processes
- Proven ability to work to tight deadlines and statutory targets
- Excellent written and verbal communication skills
- Confident handling challenging customers and complex cases
- Strong IT skills (MS Office and housing systems)
Desirable:
- Experience working in a local authority or similar housing environment
- Degree-level education or professional housing qualification (e.g. CIH / IRPM)
What’s on Offer
- Competitive rate of £29.49 per hour (Umbrella)
- Hybrid working arrangement
- Opportunity to work within a high-performing, specialist housing team
- Exposure to complex and varied leasehold and RTB work